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In Defense of Level 1 for Instructional Design Professionals

Sometimes I think that we’re too quick to dismiss level-one feedback as we target the upper realms of Donald Kirkpatrick’s levels of evaluation or even Jack Phillips’s ROI. Although such lofty aspirations are noble (and necessary), we can overlook the easy, quick win of gathering learner response after a training intervention. And while survey results make [...]

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The Value of Online Discussion in Custom Training Design

I teach a senior seminar once a year up at the U. A few weeks ago, the associate director for the department in which I teach attended the class with a few guests, just to observe. We talked for a few minutes after class, and I’ve thought quite a bit about what she had to [...]

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Ideas on Pharma Training

One of the most interesting experiences of my career at Allen has been the chance I had a few years ago to tour a pharmaceutical manufacturing facility. I got to see firsthand how pharmaceuticals are manufactured in bulk and what sorts of quality issues typically need to be addressed.  We dressed in sterile white protective [...]

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On-Demand Ideas

I’ve often asked myself why we (the Allen team) sometimes have some of our best, most creative ideas while we’re working on a pre-sales mockup or demo and why that creativity sometimes outshines the work the work that we do later as part of the project. I think that there are several reasons, not the [...]

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Do You Know the Way to San Jose?

I just returned from San Jose, where I was in attendance at Brandon Hall’s Innovations in Learning Conference. I had a great time, connected with some of our clients, and also gave a presentation. I think that training folk are sort of a tough crowd—many of them have teaching and facilitating backgrounds so it can [...]

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