Allen Communication Empowers United Airlines to Create e-Learning In-House
Companies to Share Success Story at Training Fall 2004 Conference & Expo
SALT LAKE CITY (September 17, 2004)-Allen Communication and United Airlines will present "Building In-House Expertise Together" at Training Fall 2004 Conference and Expo in San Francisco Oct. 13 at 8 a.m. The companies will share how Allen Communication empowered United’s Onboard Service in-house training team to develop its first e-learning course on a tight deadline and develop future e-learning independently.
United needed a course developed quickly to support training flight attendants for the launch of its new low-fare service, Ted. After only a week of mentoring at Allen Communication’s Salt Lake City headquarters, United’s two-person team developed "Ted Training", a 52-screen interactive e-learning course, in under 6 weeks.
Replacing detailed scripts typed on a word processor, Allen Communication’s FastFlex process streamlined United’s development cycle, letting instructional designers script directly into a set of customizable, pre-programmed learning activity templates.
From January through March of this year, approximately 2,500 flight attendants in Denver and Las Vegas participated in "Ted Training" to prepare for Ted’s initial rollout. Since then, 4700 additional flight attendants nationwide have completed the training.
"We empower our clients," said Ron Zamir, president and CEO of Allen Communication, "We educate them in our best practices and share our technology. This is a unique approach in the e-learning industry, and we’re proud when our clients succeed."
About Allen Communication Learning Services: Allen Communication Learning Services is in the business of improving human performance through teaching, training and informing, using the power of interactive training technology. In 1981, it introduced the first commercial interactive videodisc system in the world, and for several years after, many interactive video training programs were created on the Allen System. From the beginning, the company has provided services in all facets of interactive training and communication. As such, it has positioned itself uniquely as both a software and courseware development company, offering clients a complete solution, from beginning to end, for their technology training needs. For more information, call 801.537.7800, or visit www.allencomm.com.