Economic Downturn Accelerates Development Of Alternative Training Delivery Options Offered By The Risk Management Association

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SALT LAKE CITY (October 8, 2009) — RMA came to Allen Communication Learning Services (Allen) because Allen provided broad corporate training industry experience coupled with leading edge Flash and XML authoring technologies, and a variety of training delivery options. This experience and technical savvy allows RMA to maximize their ROI by extending the shelf life of the courses as well as providing engaging, effective courses for their learners.

Because of the complexity of the courses, Allen first completed a prototype to validate key design strategies for easily accessing large volumes of documentation, case studies, and key online instructional strategies for learning the commercial lending decision process. Once confirmed by RMA and a group of bankers and subject matter experts, these learning activities were then levied across all eighteen courses that make up the first of two major releases of content for commercial credit and lending professionals.

“The strategic approach to put robust courses online,” states Ron Zamir, CEO of Allen Communication Learning Services, “demonstrates RMA’s commitment to its association members by providing easy access to the highest quality training necessary to build industry knowledge, skills, and competencies. We are glad training can not only impact a business’ mission critical operations, but it can even positively impact the larger financial services industry at this important time.”

“We are all about identifying and enabling best practices, and this pursuit extends to the instructional design and delivery that we are applying to our on-line approach,” states Mark Zmiewski, director of strategic learning RMA.” By integrating online courses with our web-based assessment and industry information capabilities, we are providing an incredible value proposition to our members that few if any others can replicate.”


About RMA

Founded in 1914, The RMA ( is a not-for-profit, member-driven professional association, whose sole purpose is to advance the use of sound risk principles in the financial services industry. RMA promotes an enterprise approach to risk management that focuses on credit risk, market risk, and operational risk. Headquartered in Philadelphia, Pennsylvania, RMA has approximately 3,000 institutional members that include banks of all sizes as well as non-bank financial institutions. They are represented in the association by 20,000 risk management professionals who are chapter members in financial centers throughout North America, Europe, and Asia/Pacific.

About Allen

For over 25 years, Allen Communication Learning Services ( has helped improve the training processes and methods of numerous Fortune 500 companies. With a rich history in training that started with the introduction of the world’s first commercial interactive videodisc system, today the company is recognized as a leader in custom training, e-learning, blended learning, and learning portal development. Based in Salt Lake City, Utah, Allen’s mission is to align organizations’ training initiatives with their business objectives by developing the optimal learning solution for each organization.

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