Allen Communication Learning Services Improves Understanding of Mining Processes to Engage Newmont Mining Employees

SALT LAKE CITY (February 1, 2010) Everyone wants to understand where they fit in at their company. When Newmont Mining Corporation (Newmont) approached Allen Communication Learning Services (Allen) for training support to help employees better understand their business, the company was searching for a way to enhance employee engagement.

As Newmont has operations on five continents, Allen’s mission was to create courses for employees not directly involved in mining to help them better understand mining processes and the business of recovering, processing and selling gold.

Allen developed five, 30-45 minute courses that would provide an overview of mining, geology, and processes important to Newmont’s business. These courses included visuals and video, as well as knowledge checks to assess learner comprehension. Moreover, new employees have access to these courses for immediate understanding of their roles within the company and with other employees.

“While web-based training enables global scalability for training, the technology behind it is not enough,” according to Ron Zamir, CEO of Allen. “Using an instructional design approach focused on crossing borders and cultures, we’ve found we’re able to add high value to a host of international corporations spanning the globe.”